be_ixf;ym_202201 d_23; ct_50

“When you work to change the life of another, it inevitably changes you”

Back to Impact report 2019-2021

Chloe, a Volunteer Mentor with City Year London in 2020-21, shares how her mentoring relationship with one pupil has made a difference to her.

“One of my focus list pupils has Down’s Syndrome.  He struggled to regulate his emotions, could be disruptive in class and, if he was in a bad mood, would storm out of lessons and exams. Slowly I worked on building a positive relationship and earning his trust.  I modelled positive behaviour and helped him open up and identify his feelings.

“During the winter lockdown, Mike (not his real name) still came to school because of his vulnerability.  I was able to get to know him even better.  When I noticed he was beginning to feel overwhelmed, I took him out of lessons to talk about what was bothering him. Eventually, he would ask me to take a break with him; having this permission helped Mike to take more control of his emotions.  He stopped walking out of class and was less disruptive.  He was able to focus more.  He also became more social with his classmates and would share with them and perform tasks for the teacher, like handing out books.  There was a knock-on effect.  He was able to sit through his exams and improve his grades. I like to think I helped bring about this transformation in my own small way.

“When you work to change the life of another, it inevitably changes you.  I found myself becoming more confident and aware of my abilities.  I learnt that through focus and dedication, role modeling and building strong, trusting relationships, I could help to bring about change.  I could make a difference.

“This experience has shown me that I want to focus on educational psychology.  I want to work with pupils that need extra help and someone to listen.  I want to work on social and emotional development.  I want to keep learning and I want to keep making a difference. Thank you City Year and Mike for being part of my journey.”

Related stories

The first Social Action Project for our Volunteer Mentors took place on November 19th. Today we’re joined by Amelia Ledgard-Hoile,...

Read more about Social Action Day - a Team Power update...

Last month, our brand new Volunteer Mentors took the first steps of their amazing City Year journey, during the Basic...

Read more about New Beginnings: 2021's Basic Training Academy & Red Jacket Ceremony

“The thought of having my own mentor (known as a Bridge Builder) was one that I was excited about but...

Read more about How my mentor helped me

“Young people are the future. I believe that without their contribution there is no hope.  We need to empower them...

Read more about Young people are the future
National Strategic Partners
  • Bank of America logo
  • The Vertex Foundation Logo
  • DHL UK Foundation Logo
  • National Grid Logo
National Partners
  • CVC Logo